Binance support

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    Binance offers many customer support options both over the phone and online. One can receive online support either through e-mail or through a live text chat system.

    Binance support also includes a frequently asked questions section and other text-based online help that does not require one to contact customer support.

    The frequently asked questions section offers information about margin trading, two-factor authentication (a security measure that requires more than a password), trading, depositing and withdrawing, and other topics. If one cannot solve their problem through the frequently asked questions section, there is a support team available.

    The support team can be contacted 24 hours a day and is not limited to regular working hours or weekdays.

    Answered on August 8, 2019.
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